Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Sandy C., Wilson, North Carolina“Such a blessing to have someone in the insurance field who is without a doubt a great person who really cares”
- ARAdam R., Wilson, North Carolina
“Totally recommend! Always take care of anything I need and always get me the best insurance prices around!”
- Jeremy L., Wilson, North Carolina
“Absolutely thrilled with the service from Family First Insurance, particularly my agent, Mason Lee! After connecting with them on social media, I reached out regarding insurance rates for our family, especially with the addition of our teenage daughter. Mason was quick to respond—no automated messages, but a genuine and prompt reply.
I explained our needs and the vehicles we wanted insured, and within an hour, Mason had a policy for us. The best part? It offered the coverage we required and a whopping 50% savings compared to our current plan. Talk about impressive!
The process was seamless with a few email exchanges and policy signatures. Same-day service, fantastic rates, and the level of professionalism you hope for in an insurance company. Highly recommend Family First Insurance, and huge kudos to Mason Lee for making it such a positive experience! Thank you!”
- Greg N., Wilson, North Carolina
“Great customer service. I went into their office to ask about health insurance for myself and they explained everything to me and gave me a great price. I would recommend this office to anyone looking for any type of insurance.”
- LPLuther P., Wilson, North Carolina
“From start to finish; my experience was great. I called about 2 years ago to check on insurance about retiring at 62 decided to wait ; conversation picked back up and was able to get a good plan for my health and even got a good plan for my son Henry Parker and his family after I told him of the service I got to top it off I got some car insurance at a better rate; thanks family first insurance.”
- HPHenry P., Wilson, North Carolina
“Mason at family first insurance was awesome to deal with and extremely helpful in searching for the right plan for my family. He saved us over 600 dollars a month!”
- Panola M., Wilson, North Carolina
“Mason and Laurie were very helpful and thoughtful in helping us buy the right kind of health insurance.”
- VBVan B., Wilson, North Carolina
- CRChase R., Wilson, North Carolina
“Lorrie was excellent to work with. She was extremely helpful in finding us the right insurance for our family. Highly recommend giving them a call to help ease the insurance burden.”
- Kasey R., Wilson, North Carolina
“Absolutely amazing service! I’ve worked with them for several years now and they never disappoint! If there is some type of issue they will work wonders to get to the best possible outcome for you!”
- EBEbony B., Wilson, North Carolina
“The Customer Service was great. They took care of all my needs in just a few mins and I was all set with my auto insurance.”
- Kizzie W., Wilson, North Carolina
- WHWilliam H., Wilson, North Carolina
“I had the best experience there I have had with an insurance company in a long time. Ashley Tyner helped me out and showed me all of the different prices and coverage options available. I was able to save a lot of money over my previous insurance company. I moved all my coverage to them they were very helpful and understanding. thank you to all of the staff and especially Ashley for your help. I have recommended them to several other people that I know that have had insurance increases in the past few months.”
- Montrez A., Wilson, North Carolina
“Fast…easy..and simple……great rates 10 out of 10”
- DEDonna E., Wilson, North Carolina
“We were extremely confused with all the Medicare options out there. Mason helped us understand it clearly and was the most knowledgeable and professional of anyone we have talked with. Thank you for all the great help! We were and are extremely pleased.”
