Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MSMelody S., Wilson, North Carolina
“Getting health insurance through FFI was the easiest thing I’ve done all year! I just aged out of my parents insurance policy and was dreading turning 26 because I always thought that insurance was going to be out of the question and be too hard or too expensive to get. However, FFI proved me wrong! Highly recommend!”
- BPBrandon P., Wilson, North Carolina
“Fast and easy and very understanding great company”
- ASAshton S., Wilson, North Carolina
natalia l., Wilson, North Carolina“Awesome customer service. Glad to work with Mason lee!!!”
- Caroline D., Wilson, North Carolina
“Lorrie helped me so much with finding our family health and dental insurance. She always responded in the same day via phone or email and stayed on top of finding the best rates! We will never go anywhere else for insurance. We are taken care of with Family First Insurance!”
- FJFranklin J., Wilson, North Carolina
“Mason is very knowledgeable and professional. I highly recommend Mason and his staff!”
- AWAnn W., Wilson, North Carolina
“Mason was a great help in getting us the best rates. Very professional and easy to work with.”
- Sandy C., Wilson, North Carolina
“Such a blessing to have someone in the insurance field who is without a doubt a great person who really cares”
- ARAdam R., Wilson, North Carolina
“Totally recommend! Always take care of anything I need and always get me the best insurance prices around!”
- Jeremy L., Wilson, North Carolina
“Absolutely thrilled with the service from Family First Insurance, particularly my agent, Mason Lee! After connecting with them on social media, I reached out regarding insurance rates for our family, especially with the addition of our teenage daughter. Mason was quick to respond—no automated messages, but a genuine and prompt reply.
I explained our needs and the vehicles we wanted insured, and within an hour, Mason had a policy for us. The best part? It offered the coverage we required and a whopping 50% savings compared to our current plan. Talk about impressive!
The process was seamless with a few email exchanges and policy signatures. Same-day service, fantastic rates, and the level of professionalism you hope for in an insurance company. Highly recommend Family First Insurance, and huge kudos to Mason Lee for making it such a positive experience! Thank you!”
- Greg N., Wilson, North Carolina
“Great customer service. I went into their office to ask about health insurance for myself and they explained everything to me and gave me a great price. I would recommend this office to anyone looking for any type of insurance.”
- LPLuther P., Wilson, North Carolina
“From start to finish; my experience was great. I called about 2 years ago to check on insurance about retiring at 62 decided to wait ; conversation picked back up and was able to get a good plan for my health and even got a good plan for my son Henry Parker and his family after I told him of the service I got to top it off I got some car insurance at a better rate; thanks family first insurance.”
- HPHenry P., Wilson, North Carolina
“Mason at family first insurance was awesome to deal with and extremely helpful in searching for the right plan for my family. He saved us over 600 dollars a month!”
- Panola M., Wilson, North Carolina
“Mason and Laurie were very helpful and thoughtful in helping us buy the right kind of health insurance.”
- VBVan B., Wilson, North Carolina
