Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JTJosh T., Wilson, North Carolina
“Mason Lee and the Family First Insurance Agency team have been fantastic in handling our insurance needs over the years. Mason is highly trustworthy, dependable and very knowledgeable. He has gone the extra mile to ensure we have the best coverage at a rate we’re happy with time and time again. The team is always quick to respond and have always been just a phone call away.”
Neal B., Wilson, North Carolina“Mason and his staff have been a pleasure to work with, they are always taking good care of my insurance needs and glad to help me with all the questions that l have. I would recommend them to anyone looking for an insurance company who cares about your needs and that gives you the personal attention that you deserve.”
- rachel a., Wilson, North Carolina
“After years of insurance premium increases through another agent, we finally saw a decrease in our premium when we switched to Family First. More coverage for less money, and honest, friendly service…couldn’t get much better! Thank you Mason!”
- KBKaren B., Wilson, North Carolina
- Christie G., Wilson, North Carolina
“Family First Insurance is awesome.Mason found me home owners insurance at a cheaper rate than what I had previously paid for years with the exact same benefits as my old insurance. Also changing auto insurance to them to keep it all together. Great service !!!”
- JFJason F., Wilson, North Carolina
“I didn’t realize how much I was overpaying until I talked with them, they were able to save me so much money and not to mention the customer service is through the roof!”
- CFCourtney F., Wilson, North Carolina
“Mason Lee and his team are awesome. They make me feel like family. They gave me quotes that were affordable for me and my family. Everyone responds back quickly to any questions I have. Mason, is an angel for me and my kids. The Family first Insurance team, are genuinely kind hearted people.”
- Andrea R., Wilson, North Carolina
“everyone is nice 😊👍👍👍”
- CWC W., Wilson, North Carolina
“I have been using Family First Insurance to manage our Auto and Homeowners insurance for several years since moving to North Carolina. They came highly recommended. Mason Lee and his team are always immediately responsive for all of our needs. Every year or so I have them perform competitive pricing to make sure my coverage is correct and we are paying the right price. They also provide me with a yearly review of all insurances to make any changes if necessary. I highly recommend them as they are honest, reliable, and professional.”
- Jordan F., Wilson, North Carolina
“I highly recommend this business.They are fantastic in more ways then one. They are so friendly and kind and helpful. I struggled for years trying to find affordable health insurance since I was a teenager but they were the first to really take the time and help me. 2020 is the first time I have health insurance since 7 years ago and its affordable and great plan. I’m finally taking care of my all around health and its been great. They and fast, efficient, professional, kind, friendly and last but certainly not least family is valued so much that their name speaks for its self. Absolutely love my service with them. Its never been easier till I met them.”
- Michael M., Wilson, North Carolina
“Mason is great! He helped my wife and I find the best cost for our health, car, and renters insurance. As full-time students with jobs on the side it seemed like a mountain of an obstacle to take care of insurance for the first time. Mason helped us to not only smoothly find the right insurance for our needs, but to help us understand what it all meant. Completely recommend for everyone seeking insurance!”
- Ann W., Wilson, North Carolina
“Mason Lee is real nice to work with .Works hard to get the best price.”
- HJHeather J., Wilson, North Carolina
“We have now been in business with Family First insurance for a few years and we have great prices on our insurance. They are extremely helpful and respond quickly with any questions you may have!”
- DMDashon M., Wilson, North Carolina
“Wonderful customer service! They treat you just like a family and they will make sure you are well taken care of. Best decision I ever made.”
- RCRobyn C., Wilson, North Carolina
“Mason and his staff are very friendly and helpful. I have been a customer since Mason opened his office in Wilson. They are all very nice, kind, and thoughtful people and they treat you like family. If I have a question or concern they help me to rectify the situation in a professional and friendly manner.”
